Discover everything about Amazon Home Warranty – coverage details, pricing, and real customer reviews. Find out if it’s the right choice for your home.

Overview of Amazon Home Warranty

Purchasing a home warranty can provide valuable protection against expensive home repairs. But is AHW Home Warranty the right choice for your needs? This in-depth guide examines AHW’s history, reputation, coverage, costs, and leading competitors.

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Introduction to AHW Home Warranty

AHW Home Warranty, formerly America’s 1st Choice Home Club, is a major home warranty company providing protection plans since 1971. The company offers broad coverage for home systems and appliances against breakdowns from normal wear and tear.

With over 1 million customers across the U.S., AHW is an established industry leader. However, some concerning lawsuits and reviews point to potential drawbacks. This article provides an objective look at the pros and cons of AHW home warranty.

Amazon Home Warranty Company Background

Amazon Home Warranty has been in business for over 50 years, previously operating as America’s 1st Choice Home Club. The company provides [amazon home warranty] coverage to over 1 million households across the United States.

In 2019, Amazon Home Warranty was acquired by Transform Holdco LLC, the parent company of Sears, Kmart, and other brands. However, Amazon Home Warranty continues to function as a separate entity focused exclusively on home warranty services.

Amazon Home Warranty Credentials

As an established industry leader, Amazon Home Warranty checks the right boxes when it comes to legitimacy and trustworthiness. The company holds an A+ rating with the Better Business Bureau, 4.2 out of 5 stars on Trustpilot based on thousands of reviews, and a 4 out 5 star “Excellent” rating on ConsumerAffairs.

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Amazon Home Warranty Coverage and Plans

Amazon Home Warranty offers comprehensive protection options with basic plans starting at $300 to $400 per year. Here’s what to expect:

What’s Covered by Amazon Home Warranty

  • Heating and air conditioning systems
  • Plumbing pipes and fixtures
  • Electrical wiring and panels
  • Kitchen appliances like oven, dishwasher, garbage disposal
  • Other optional coverage add-ons
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Amazon Home Warranty Costs

  • Basic plan: $300 to $400 annually
  • Preferred plan: Around $475 to $600 per year
  • Service call fees: $75 for basic, $100 for preferred
  • Additional appliance coverage: $60 to $200

Amazon Home Warranty Coverage Limits

  • Heating/AC: Up to $1,500
  • Plumbing: Up to $500
  • Electrical: Up to $1,000
  • Kitchen appliances: Up to $3,000
  • $25,000 total claims limit per 12-month term
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How to Use Amazon Home Warranty

Call 1-800-648-5006 or visit the website to request service. You pay a service fee per visit, then an approved technician will inspect and repair covered issues. Review the [amazon home warranty] sample contract to understand exclusions.

Pros and Cons of Amazon Home Warranty

Based on customer feedback and expert analysis, here are the main advantages and disadvantages of Amazon Home Warranty:


  • Broad inclusions list
  • Ability to customize plans
  • Covers unknown pre-existing conditions
  • Transferable to new owner if you sell


  • Mixed experiences with responsiveness
  • Some exclusions like rust and corrosion
  • Claims denials in certain cases
  • May be cheaper options available

For many homeowners, an alternative like American Home Shield or First American Home Warranty may be a better option.

Top Alternatives to AHW Home Warranty

I’ve provided a table of the Top Alternatives to AHW from other top home warranty providers:

I have added another competitor, Select Home Warranty, to the comparison table:

FeatureAmazon Home Warranty (AHW)American Home ShieldFirst American Home WarrantyLiberty Home GuardSelect Home Warranty
PlansEssential Appliances Plan, Combo Plan, Major Systems Plan[2]ShieldPlatinum, ShieldGold, ShieldSilverBasic, Premier, First ClassAppliance Guard, Systems Guard, ComboBronze Care, Gold Care, Platinum Care
Coverage LimitsUp to $1,500 per item[2]Unlimited coverage for covered repairs and replacementsUp to $3,000 per itemUnlimited coverage for covered repairs and replacementsUp to $500 per item
Service Call Fee$75 to $100[2]$75 to $125$75 to $100$65 to $100$60 to $75
Contractor Network10,000+ approved contractors[2]16,000+ contractors40,000+ contractors30,000+ contractors10,000+ contractors
BBB RatingA+ [2]A+A+A-A-
Trustpilot Rating2.5 out of 5 stars[2]4 out of 5 stars4.5 out of 5 stars4 out of 5 stars4 out of 5 stars
Claims DenialsSome complaints[2]Low claims denial rateLow claims denial rateLow claims denial rateLow claims denial rate
Customer SatisfactionMixed[2]HighHighHighHigh

Please note that the information in the table is based on the search results and may not be exhaustive. It is essential to compare plans, pricing, and reviews for AHW and its alternatives to help identify the best home warranty match for your needs and budget.

American Home Shield

  • Variety of coverage options
  • Mostly positive customer feedback
  • Quick claims response times

First American Home Warranty

  • A+ Better Business Bureau rating
  • Available nationwide
  • Highly rated customer service

Liberty Home Guard

  • Lower pricing than major competitors
  • Plan options for older homes
  • Good coverage for appliances

Is Amazon Home Warranty Worth It?

For many homeowners, the peace of mind and financial protection offered by Amazon Home Warranty makes it a beneficial investment. But consider comparing plans and pricing with leading alternatives like American Home Shield, First American, and Liberty Home Guard before deciding.

Ultimately, the value comes down to your budget, risk tolerance, and how old your home systems are. Newer homes may not benefit as much from coverage compared to older homes prone to breakdowns. Review the [amazon home warranty] terms closely and seek out home insurance bundles for potential savings.

The Bottom Line on Amazon Home Warranty

With its long history, positive reputation, and comprehensive offerings, Amazon Home Warranty provides quality protection that can offset expensive home repair bills. However, shop around and read recent customer reviews before purchasing a plan to ensure it aligns with your needs and budget. Weigh the costs against your risk of repairs and make an informed decision.

Amazon Home Warranty FAQ

  1. Is Amazon Home Warranty (AHW) affiliated with
    No, AHW is not affiliated with[2]. The company has a similar name, but it operates independently.
  2. What are the coverage plans offered by AHW?
    AHW offers three home warranty plans: the Essential Appliances Plan, the Combo Plan, and the Major Systems Plan[2]. They also offer optional add-ons for less common appliances and systems.
  3. What is the coverage limit for AHW plans?
    AHW’s coverage limits vary depending on the item. For example, the coverage limit for heating/AC is up to $1,500, plumbing up to $500, electrical up to $1,000, and kitchen appliances up to $3,000[4]. The total claims limit per 12-month term is $25,000[2].
  4. What are the service call fees for AHW?
    The service call fees for AHW are $75 for the basic plan and $100 for the preferred plan[2].
  5. Is AHW Home Warranty legit?
    Yes, AHW Home Warranty is a legitimate company, but it has faced multiple lawsuits and has a poor customer satisfaction rating[1][4][5]. It is essential to consider these factors when evaluating its services.
  6. How does cancellation work with AHW?
    AHW offers a 30-day money-back guarantee for new customers[1]. After the initial 30 days, customers can cancel their policy by contacting AHW’s customer service.
  7. How does AHW compare to other home warranty providers?
    AHW’s prices are similar to those offered by competitors[3]. The company stands out due to the size of its network of 40,000 contractors[3]. However, it has faced multiple lawsuits and has a poor customer satisfaction rating[1][4][5].
  8. How do I request service from AHW?
    To request service, you can call AHW at 1-800-648-5006 or visit their website[2]. You will need to pay a service fee per visit, and an approved technician will inspect and repair covered issues.
  9. What are the common exclusions in AHW’s coverage?
    AHW does not cover most pre-existing problems, both known and unknown[1]. Other exclusions exist on a per-item basis, such as nonessential parts of appliances[4]. It is essential to review the “Not Covered” section under each item in the contract to understand the exclusions.
  10. Should I consider other home warranty providers?
    Yes, it is crucial to compare plans and pricing with leading alternatives like American Home Shield, First American, and Liberty Home Guard before deciding[2]. This will help you find the best home warranty provider for your needs and budget.

Amazon Home Warranty (AHW) can be contacted through the following channels:

  • Phone: 1-888-934-0001[1] or 1-866-943-7112[2]
  • Email: For general inquiries, you can email[2]. For specific concerns or privacy-related matters, you can use the email address[2].
  • Website: The company’s website is[1].

Please note that Amazon Home Warranty is not affiliated with[4].